For orders placed by 2 pm, they are shipped within the same business day unless payment has been confirmed. In case of missing some products, our company will contact you by phone or email. All of our products are shipped by courier, post office or shipping company.
For pick up from the physical store (Thessaloniki, Giannitson 79)
The order preparation time for receipt from our physical store is one (1) business day. Orders that have not been received within five (5) business days are canceled. This service is free of charge.
For shipments to Greece
Delivery time within Thessaloniki is usually one (1) business day. Outside Thessaloniki, the delivery is usually within one (1) business day, except in areas where the courier company is inaccessible.
The charge for shipping by General Post Office is as follows:
Shipping prices do not include VAT and apply for parcels up to 2kg, otherwise, there is a small charge. When you are in the ordering process you are informed about the exact cost of shipping.
For shipments to Cyprus
Shipping to Cyprus takes place within 2-3 business days by courier and shipping cost is 15 € for orders up to 2kg. You are informed about the exact shipping cost in the ordering process.
For shipments abroad
Shipments abroad are by post. Shipping costs start from 4.99 € for orders up to 2kg. In case of orders over 2kg please contact us first to give you exact shipping cost. Orders abroad are delivered after it has been paid by PayPal or Remittance to our bank account. All the above prices do not include VAT.
For fast deliveries around the world, our company works with DHL, FedEx and UPS couriers. Contact us to find out the cost of each order.
Note: The courier company delivers Monday - Friday 09: 00-18: 00 and Saturday * 10:00 - 16:00. Should the delivery fail on the first attempt, the courier will keep the parcel in the office serving the relevant dispatch area for 5 business days and will attempt to contact the recipient at least 3 times on the telephone stated on order it at www.electrocontact.gr, with text messages or calls. If the recipient is unable to contact the parcel during the stay, the order will be returned to our offices.
* Saturday deliveries are made only on request by the customer - the recipient of the order and there is an extra charge. In cases where Saturday delivery is requested please contact us to find out about the extra charge.